The average transaction value reflects the average amount a customer spends per visit to the store. This metric is important for retailers, as it directly relates to store profitability and helps assess the effectiveness of strategies aimed at increasing sales. The average transaction value indicates how successfully the store offers additional products or encourages customers to purchase higher-value items.
Average transaction value
Tips for increasing the average transaction value
- Use cross-selling — By offering complementary products, such as accessories for main items, you can increase the purchase amount. For example, suggest a stylish bookmark to go with a book.
- Create special offers on product bundles — Discounts for purchasing multiple items at once encourage customers to buy more.
- Place high-margin items in prominent locations — This draws customers’ attention to products that can boost the average transaction value without a significant increase in their spending.
Formula for calculating average transaction value
The formula is simple: divide the total revenue over a specific period by the number of purchases made. For example, if a store earns 500,000 rubles in a month with 1,000 transactions, the average transaction value is 500 rubles. This metric helps retailers understand how effectively they are implementing strategies to increase the value of each purchase and identify areas where the assortment could be improved.
How does product placement affect the average transaction value?
Well-organised product displays play a key role in increasing the average transaction value. For example, placing higher-priced items at eye level or in high-traffic areas encourages customers to purchase them. Additionally, impulse-buy zones near the checkout, featuring items that customers may grab at the last moment, can help boost the average transaction. These might include chocolates, accessories, or small gift sets that are easy to add to the main purchase. Such strategies enable retailers to increase the value of each transaction without the need to attract new customers.
How to analyse changes in the average transaction value after adjusting displays?
After rearranging products in the store, it’s important to monitor how this impacts the average transaction value. If display changes lead to an increase in this metric, it indicates that the chosen strategy is effective. By analysing this data, retailers can identify successful strategies and apply them to other areas of the store. For instance, if placing accessories near popular items boosts sales, this approach can be used for other product categories as well.